West African Fenders (WAF) is committed to:
- Ensuring Customer satisfaction by meeting customer requirement, on-time delivery of services and effectiveness of actions.
- Providing customers with high quality services and installations which meet requirements and are fit for their purpose.
- Operating the business to the ISO 9001: 2008 standards
- Enhancing the skills of management and staff that may impact on the quality of the services provided through review and training to ensure staff perform their work more effectively.
- Promoting the culture of continual quality improvements and the philosophy of getting things “right the first time”.
- Ensuring the Rigorous control of the programme for supply, installation and completion of all projects.
- Promoting the quality management systems and ensuring implementation is achieved by internal auditing, management review, corrective and preventive action
Everyone is responsible for the quality within the company and for maintaining high standards.